If you live near a U.S. base in Europe, Japan or Korea, VA benefits help may be closer than Pittsburgh.
What coordinators do
VA Overseas Military Services Coordinators (OMSCs) are VA staff based at U.S. installations in Europe and the Pacific. They help transitioning service members, veterans living or working overseas, and their families understand and apply for VA benefits. That includes starting a disability claim, Benefits Delivery at Discharge (BDD) pre-discharge claims, help for surviving spouses filing for death benefits, and benefits briefings for units and transition programs.
BDD lets you file a disability claim 180 to 90 days before you leave active duty. You need a known separation date, a completed Separation Health Assessment Part A Self-Assessment, your service treatment records (VA gets them for you if you file online), and you must be available for VA exams within 45 days of filing. With fewer than 90 days left you cannot use BDD, but you can still file a regular claim before you separate.
Who can use them
VA says OMSCs serve transitioning service members, veterans living or working overseas, and their families. Veterans and family members in Europe or the Pacific can email the regional OMSC mailbox, while active duty members with BDD questions should use the BDD mailboxes. In-person appointments are held on U.S. installations, so you need your own base access (for example a retiree ID or DBIDS card) or a sponsor to get to the office. If you cannot get on base, book a virtual appointment instead.
To book, use VA's VERA scheduler. Each in-person site has its own VERA link on the VA OMSC page. For a virtual appointment, choose Virtual, then Pennsylvania, then Pittsburgh, which routes you to the Pittsburgh Regional Office that handles overseas claims. Virtual appointments run 8 a.m. to 9 p.m. Eastern time. You can also send questions through Ask VA.
Where they are
| Region | Location | Details |
|---|---|---|
| Pacific | Camp Humphreys, South Korea | In-person OMSC appointments via VA's VERA scheduler. The Korea BDD team works from Maude Hall (Building 6400), Room V-301, Mon to Fri 8 a.m. to 4 p.m., +82 503-357-2914 (DSN 757-2914), KoreaBDD.vbapit@va.gov. |
| Pacific | Camp Foster, Okinawa, Japan | Listed by VA for in-person VERA appointments. MCCS Okinawa reports that the Okinawa OMSC moved to a virtual support model on 16 June 2025 and that in-person appointments are paused, so confirm before you go. MCCS lists the Okinawa mailbox as omscjapanok.vbavaco@va.gov. |
| Pacific | Kadena Air Base, Okinawa, Japan | Listed by VA for in-person VERA appointments. Same Okinawa caveat as Camp Foster: confirm the current status by email before you go. |
| Pacific | Fleet Activities Yokosuka, Japan | Listed by VA for in-person VERA appointments. Book through VA's OMSC page. |
| Pacific | MCAS Iwakuni, Japan | Listed by VA for in-person VERA appointments. Book through VA's OMSC page. |
| Europe | Wiesbaden, Germany | Listed by VA for in-person VERA appointments. The OMSC Germany office line is +49 611-143-548-4611. |
| Europe | Kaiserslautern area (USAG Rheinland-Pfalz), Germany | A 2026 Army flyer says the OMSC visits USAG Rheinland-Pfalz the first Tuesday and Wednesday of each month, Kleber Kaserne, Building 3213 (3rd floor, TAP offices), 0800 to 1530, by VERA appointment. The Germany BDD team for active duty is based at Landstuhl Regional Medical Center: GermanyBDD.vbapit@va.gov. |
| Europe | Vicenza, Italy | Listed by VA for in-person VERA appointments. Book through VA's OMSC page. |
How to reach them
| Veterans and families in the Pacific | omscasia.vbaco@va.gov |
|---|---|
| Veterans and families in Europe | omsceurope.vbaco@va.gov |
| Active duty BDD claims, Pacific | koreabdd.vbapit@va.gov |
| Active duty BDD claims, Europe | germanybdd.vbapit@va.gov |
| VA benefits from overseas (Mon to Fri, 8 a.m. to 9 p.m. Eastern) | +1 412-395-6272 |
| MyVA411 (24/7, toll-free charges may apply from abroad) | +1 800-698-2411 |
| Book a VERA appointment | VA OMSC page with each location's VERA link |
Leaving the service overseas? Use BDD
Benefits Delivery at Discharge lets you file a disability claim 180 to 90 days before separation, so a decision can come soon after you leave. You must be available for exams within 45 days of filing. Coordinators run BDD briefings on many installations. See VA's pre-discharge claim page.
Already separated and living off base?
Most veterans abroad file through the Pittsburgh Regional Office. Read VA claims from overseas, and for base privileges in Japan and Korea see our military communities section.
Questions about your situation?
Ask in the VA Benefits Abroad channel. Vets who've filed from your country answer fast.
Common questions
Can veterans who already separated use an OMSC?
VA describes the coordinators as serving transitioning service members, veterans and families overseas. Availability depends on location and base access, so email the regional mailbox first.
Where are VA coordinators in Asia?
VA lists Iwakuni, Camp Foster and Kadena on Okinawa, Yokosuka and Camp Humphreys. Okinawa appointments may be virtual.
Last reviewed November 2026. Information only. Confirm with the official sources.
