Terms of Service

1. Agreement

These Terms of Service ("Terms") are an agreement between you and OCONUS Veterans, operated by One Big Media Company, LLC (operating OCONUS Veterans) ("we", "us"). They govern your use of oconusveterans.com, the OCONUS Veterans community at community.oconusveterans.com, our courses, newsletters and events (the "Service"). By using the Service you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the Service.

2. Information only, not professional advice

Guides, courses, posts and answers on the Service are general information. They are not legal, tax, financial, immigration, medical or mental health advice, and no professional relationship is created. Visa rules, benefit programs and fees change often. Always confirm with the official source or a licensed professional before acting. For VA claims, use a free VA-accredited representative.

3. No government affiliation

OCONUS Veterans is an independent community. It is not affiliated with, endorsed by, or acting for the U.S. Department of Veterans Affairs, the Department of Defense, any branch of the U.S. Armed Forces, the Department of State, or any other government or government agency. Mentions of official programs, offices or logos are for information only.

4. Eligibility and accounts

You must be at least 18. The Community is for U.S. veterans, military retirees, service members, and their spouses and family members, plus supporters we approve. You agree to give accurate information about yourself, keep your login secure, and tell us if you think your account was compromised. You're responsible for activity on your account.

5. Community rules

Respect each other. No harassment, bullying, hate speech, threats, or attacks based on race, religion, gender, sexual orientation, nationality, disability or branch of service.
No scams or spam. No pyramid schemes, crypto pitches, unsolicited selling, or recruiting for paid "claim help."
Protect privacy. Don't post other people's personal information, private messages or photos without permission.
Keep it legal. Nothing that breaks the law of the U.S. or the country you're in, including content about illegal visa or property workarounds.
No impersonation of people, organizations, or government officials.
Be careful with health topics. Share experiences, not diagnoses. If someone may be in crisis, point them to the Veterans Crisis Line and alert a moderator.
Follow moderator decisions. Moderators may edit, move or remove content and warn, suspend or remove members.

6. Zero tolerance for stolen valor

We don't ask for a DD-214 to join, and we trust our members. In return: falsely claiming military service, rank, awards, combat experience or disability status gets you removed and permanently banned. We may ask for reasonable verification if a claim is challenged, and we may report fraud to the appropriate authorities.

7. Meetups and events

Most meetups are organized by members, not by us. We don't screen attendees, hosts or venues and we're not responsible for what happens at events. You attend at your own risk. Meet in public places, use good judgment, follow local law, and pay your own way unless the host says otherwise. Hosts must not charge attendees for profit without our approval.

8. Your content

You keep ownership of what you post. You grant us a worldwide, non-exclusive, royalty-free license to host, display, and share it within the Service, and to use short excerpts to promote the Community. We'll ask your permission before featuring your story on the public Site. You confirm you have the right to post what you share. We may remove content that breaks these Terms.

9. Paid memberships

Plans: Battle Buddy at $9 per month or $90 per year and Next Mission at $29 per month or $290 per year, in U.S. dollars. Benefits for each plan are described on our membership page and may change with notice.
Billing and merchant of record: paid plans are billed in advance, monthly or yearly depending on the plan you choose, through Stripe by One Big Media Company, LLC, which owns and operates OCONUS Veterans and is the merchant of record. Your card statement will show One Big Media Company, not OCONUS Veterans. Plans renew automatically until you cancel. Your bank may charge foreign transaction fees.
Cancel anytime: cancel future renewals from your account or by messaging us. You keep paid access until the end of the current billing period, then return to the free tier.
Refunds: membership fees are generally non-refundable, but if something went wrong, ask within 14 days and we'll make it right. Where local law gives you a right to a refund or cooling-off period, we honor it.
Price changes: we'll give at least 30 days' notice before changing the price of an existing plan.
No guarantees: Next Mission teaches skills and hosts monthly live sessions. It does not guarantee any income or business result.

10. Emails

By signing up you agree to receive account emails. Newsletters and marketing emails are optional and include an unsubscribe link.

11. SMS Terms (Text Messaging Program)

Program: OCONUS Veterans text messages, sent by One Big Media Company, LLC (operating OCONUS Veterans).
What we send: community and account notifications, event and course reminders, newsletter updates, and occasional offers.
How you opt in: by entering your mobile number on one of our web forms and checking the SMS consent box, which is never pre-checked. Consent is not a condition of any purchase or membership.
Message frequency varies.
Message and data rates may apply. If you live outside the U.S., your carrier's international rates may apply.
Opt out: reply STOP to cancel at any time; you'll receive one confirmation message and no further messages.
Help: reply HELP for help, or email support@onebigmediacompany.com.
Carriers are not liable for delayed or undelivered messages.
Eligibility: you must be 18 or older (or the age of majority where you live) and the account holder or an authorized user of the mobile number.
Privacy: we never share your mobile information or SMS consent with third parties or affiliates for marketing. See the Privacy Policy.

These Terms and our Privacy Policy are linked in the footer of every page.

12. Third-party sites and services

We link to government sites, hospitals, organizations and other third parties for convenience. We don't control them and aren't responsible for their content, accuracy or practices. A link isn't an endorsement.

13. Our content

The Site design, guides, courses, logo and the OCONUS Veterans name belong to us or our licensors. You may share links and short quotes with attribution. Don't copy or republish whole guides or courses without permission. Photos marked as from Unsplash are used under the Unsplash license.

14. Disclaimers and limitation of liability

The Service is provided "as is" and "as available," without warranties of any kind, including accuracy, fitness for a particular purpose, or uninterrupted access. To the fullest extent allowed by law, OCONUS Veterans and its operators are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss arising from decisions you make based on the Service, member posts or meetups. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or $50 if you paid nothing. Some places don't allow these limits, so they may not fully apply to you.

15. Indemnity

You agree to defend and hold us harmless from claims arising from your content, your conduct at meetups, or your breach of these Terms.

16. Suspension and termination

You can leave anytime. We may suspend or remove accounts that break these Terms, put members at risk, or misuse the Service, with or without notice. Sections that by their nature should survive termination will survive.

17. Disputes and governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Before filing any claim, please contact us so we can try to resolve it informally. Nothing here limits rights you have under mandatory consumer laws where you live.

18. Changes and contact

We may update these Terms. We'll post the new version here with a new date, and for material changes we'll notify members. Continued use means you accept the updated Terms. Questions? Email support@onebigmediacompany.com or use our contact page.

One Big Media Company, LLC (operating OCONUS Veterans)