Privacy Policy

We collect only what we need to run a community for veterans abroad, we never sell your information, and you can leave at any time.

1. Who we are

OCONUS Veterans ("we", "us", "our") operates oconusveterans.com (the "Site") and the OCONUS Veterans online community hosted at community.oconusveterans.com (the "Community"). Together these are the "Service." OCONUS Veterans is operated by One Big Media Company, LLC (operating OCONUS Veterans), a veteran-owned business. You can reach us about privacy at support@onebigmediacompany.com. This policy explains what we collect, why, who we share it with, and the choices you have.

2. Information we collect

Information you give us

Sign-up and newsletter forms: name, email address, and, if you choose, phone number, branch of service, service status (veteran, retiree, spouse, family), years of service, current country and city, target country, and interests.
Community profile: display name, photo, bio and location you choose to share.
Messages: anything you send us or post in the Community.
Payment details: if you buy a paid tier, your card is entered on Stripe's secure checkout. We never see or store your full card number.

Information collected automatically

Device and usage data: pages visited, links clicked, browser and device type, approximate location from IP address, and the referring site. Our host keeps standard server logs.
Local storage and cookies: see section 7.

We do not ask for, and you should never post, your Social Security number, VA file number, full medical records or bank details.

3. How we use your information

To create and manage your Community membership and send account emails.
To send The OCONUS Monthly newsletter, guides, event reminders and offers you agreed to receive.
To connect you with members and meetups in your country or city.
To process paid memberships and handle billing questions.
To improve the Site, understand which guides help most, and fix errors.
To keep the Community safe, including investigating reports of stolen valor, scams or harassment.
To comply with the law and enforce our Terms.

4. Forms and our CRM (GoHighLevel)

Our sign-up, newsletter and contact forms are provided by GoHighLevel (HighLevel, Inc.), a customer relationship management platform, and are served from our branded form domain. When you submit a form, the information goes into our GoHighLevel account so we can email you, add you to the Community and track your preferences. GoHighLevel processes this data on our behalf under its own security and privacy terms. The Community itself also runs on GoHighLevel's client portal.

If you subscribe, we'll send The OCONUS Monthly about once a month, plus occasional important updates such as major rule changes. Every email includes an unsubscribe link, and unsubscribing takes effect promptly. Account and transactional emails (for example password resets or billing receipts) may still be sent while you have an account. We may see whether an email was opened or a link clicked, to understand what members find useful.

6. SMS / Text Messaging

OCONUS Veterans (One Big Media Company, LLC) sends text messages only to people who opt in. You opt in by entering your mobile number on one of our web forms and checking the SMS consent box, which is never pre-checked. Consent is not a condition of any purchase or membership.

What we collect for SMS

Your mobile phone number.
A record of your consent: the form you used, the consent wording you agreed to, and the date and time.
The history of messages we send you and your replies, including STOP and HELP.

How we use it

We use this information only to send the text messages you opted into: community and account notifications, event and course reminders, newsletter updates, and occasional offers. Message frequency varies. Message and data rates may apply, and international rates may apply if you live overseas. See our SMS Terms for full program details.

We do not share your mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This applies no matter what any other section of this policy says. The only exception is the service providers that technically deliver our messages, such as our messaging platform (GoHighLevel) and its carrier partners. They process your number only to deliver our messages, not for their own or anyone else's marketing.

Opting out, retention and deletion

Reply STOP to any message to opt out. You'll receive one confirmation message and no further texts. Reply HELP for help, or email support@onebigmediacompany.com. We keep your number, consent record and message history while you're subscribed and for as long as needed afterwards to show your consent and honor your opt-out. To ask us to delete your SMS data, email support@onebigmediacompany.com.

7. Cookies and local storage

We keep this simple. When you first visit, a banner asks for your choice, and non-essential cookies stay off unless you click "Accept all."

Type	What it does	Default
Essential local storage	Remembers your cookie choice and whether you've already seen or closed the newsletter pop-up, so we don't show it again.	On (needed for the Site to respect your choices)
Embedded forms	GoHighLevel forms may set cookies needed to submit the form and prevent spam.	Only when a form loads
Fonts	Google Fonts serves our typefaces, which shares your IP address with Google.	On
Analytics (optional)	If we add analytics, it will only load after you click "Accept all."	Off

You can change your choice anytime with the Cookie settings link in the footer, or clear your browser's storage for this Site.

8. Community content

What you post in the Community is visible to other members, and some areas may be visible to the public if we say so. Think before sharing personal details such as your exact address, travel dates or health information. You can edit or delete your posts, or ask us to. We may feature stories you share on the Site only with your permission.

9. Payments

Paid tiers (Battle Buddy at $9/month or $90/year, and Next Mission at $29/month or $290/year) are processed by Stripe, Inc. Stripe collects your payment details directly and handles them under its own privacy policy. We receive your name, email, the plan you bought and payment status, not your full card number.

We do not sell or rent your personal information. We share it only:

With service providers that help us run the Service, such as GoHighLevel (CRM, forms, community, email and SMS), Stripe (payments), Hostinger (website hosting) and Google Fonts. They may use it only to provide their services to us.
Mobile and SMS data is never shared with third parties or affiliates for marketing or promotional purposes, including in a merger or sale. See section 6.
When required by law, subpoena or court order.
To protect the safety, rights or property of our members, the public or us, for example in cases of fraud or threats.
In connection with a merger or sale of the Service, with notice to you.

11. Retention and security

We keep your information while your account is active and for as long as needed to provide the Service, meet legal obligations and resolve disputes. When you ask us to delete your account, we delete or anonymize your personal information within a reasonable time, except where we must keep records (for example billing records). We use reasonable technical and organizational safeguards, but no online service is perfectly secure.

12. Your choices and rights

Unsubscribe from emails with the link in any email.
Reply STOP to any text.
Change cookie preferences in the footer.
Ask us to access, correct, export or delete your information.
Withdraw consent at any time, without affecting earlier processing.

Depending on where you live, including the EU, UK, and U.S. states such as California, you may have additional rights, such as the right to object to or restrict processing, and the right to complain to your local data protection authority. We will honor these rights. We do not "sell" or "share" personal information as those terms are defined under California law.

To make a request, email support@onebigmediacompany.com or use the contact page. We may need to verify your identity first.

13. International users and transfers

We serve veterans in many countries. Our service providers store and process information in the United States and other countries whose data protection laws may differ from yours. Where required, we rely on appropriate safeguards for these transfers.

14. Children

The Service is for adults. It is not intended for anyone under 18, and we don't knowingly collect information from children. If you believe a child has given us information, contact us and we'll delete it.

15. Changes and contact

We'll post updates on this page with a new "last updated" date, and notify members of significant changes. Questions or requests? Email support@onebigmediacompany.com or use our contact page.

One Big Media Company, LLC (operating OCONUS Veterans)